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| Our Commitment
to Quality |
| As an ISO9001:2000-certified
company, ASMA is fully committed towards
providing quality cost effective services
to its clients. It is the stated policy
of the company to provide services,
data, reports and products that meet
or exceed our customers’ requirements.
In assuring that ASMA consistently
provide quality services and consultancy
to its clients, a Quality Assurance
Plan is routinely designed based on
ASMA ISO 9001:2000 certification
and tailored to each and all of the
services to be provided to the client.
The plan is formulated to the individual
service package taking into consideration
the following features:
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The specific technical
requirement of the service |
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Quality control protocols governing
fieldwork, analysis and data handling,
analysis and interpretation |
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Documentation of procedures,
responsibilities, reporting and
lines of communication |
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Implementation, compliance and
audit provisions |
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Adoption of software validation
methods |
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| ASMA adopts internationally-recognised
protocols in the provision of its services.
These methods and guidelines are endorsed
by the Department of Environment and
other relevant agencies and include
APHA, USEPA, WHO GEMS/Water Operational
Guide, the ISO9001:2000
series of guidelines as well as other
relevant standards. |
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